Currently, our platform doesn't support delivering orders from multiple stores in one go. Each order is unique and assigned to a specific retailer for fulfillment, ensuring a focused and efficient delivery process.

Tap Retail stands out by valuing our drivers. When you complete a delivery, the entire delivery fee goes directly to you. We're committed to empowering local retailers, both small and large, by making their products discoverable and available for delivery. As a driver, you contribute to enhancing the online shopping experience for local consumers.

Absolutely. Customers can search for items across all stores on our platform within a 10km radius of their location. This means that if a customer finds something they like, they can place an order, pay for it, and you'll either deliver it or have it ready for their collection in a 2-hour timeslot.

We implement cut-off times to ensure a smooth process for our retail partners and delivery riders, including you. Customers must place their orders at least 1 hour before the chosen timeslot to allow our partner stores sufficient time to prepare the items. This helps us maintain efficiency in the delivery process.

Yes, customers can schedule orders for delivery tomorrow and up to 7 days in advance on Tap Retail. This flexibility allows customers to plan ahead, and as a driver, you'll have a well-organized schedule.

We value our drivers at Tap Retail. The delivery fee goes directly to you, and it's based on the distance from the store, ensuring fair compensation for your efforts. Additionally, a €1 Service Fee is applied to each order to enhance our services and improve our platform.

Once you're an approved driver, you'll receive order assignments through the Tap Retail app. Orders are assigned based on proximity, ensuring efficient and timely deliveries. You'll have all the necessary details, including the customer's location and the items to be delivered.

Yes, there may be peak hours when the demand for deliveries is higher. These peak times often coincide with lunch and dinner hours. However, as a driver, you have the flexibility to choose your working hours and take advantage of peak times if you prefer.

Tap Retail is committed to supporting our drivers. You'll have access to a support team to assist with any issues or questions. Additionally, we provide resources such as guidelines for efficient deliveries and best practices to ensure a positive experience for both drivers and customers.

Signing up as a driver with Tap Retail is a straightforward process. Simply visit our driver signup page on the website, fill out the required information, including your personal details and vehicle type, and agree to the terms and conditions. Once your application is approved, you'll become a valued member of our driver community.

Currently, we welcome drivers with bikes for deliveries. Ensure your bike is in good condition, registered, and insured. We may consider additional vehicle types as we expand, so stay tuned for updates that offer even more opportunities for our valued drivers.

Once you're an approved driver, you'll receive order assignments through the user-friendly Tap Retail app. Orders are intelligently assigned based on proximity, ensuring efficient and timely deliveries. You'll have all the necessary details at your fingertips, including the customer's location and the items to be delivered.

We value your time and effort. Drivers receive payments for completed deliveries on a regular schedule, typically on a weekly basis. Payments are processed based on the successfully completed deliveries during the specified payment period. You can choose your preferred payment method for added convenience, ensuring a seamless and timely compensation process.